Drivers & Couriers

Payouts, shifts, vehicle requirements and navigation — everything about earning on ZIP.GY, in one place.

Driver Help Center

Everything you need to drive, earn, and get paid with ZIP.GY.

Getting Started

Become a ZIP.GY Driver

Sign up online, upload your documents, and start driving once your account is approved.

01

Sign Up

Create your driver account with your name, phone number, and email.

02

Add Your Vehicle

Enter your vehicle details and upload your driver and vehicle photos.

03

Upload Documents

Provide the required documents for verification.

04

Get Approved

Once approved, open your Driver Dashboard and go online.

What You'll Need

🪪
Hire Car Licence
Valid hire car driver's licence
📋
GRA Registration
Vehicle registered for hire-car use
Certificate of Fitness
Current vehicle fitness certificate
📄
Insurance
Required vehicle insurance
👮
Police Clearance
Current clearance certificate
📸
Photos
Driver and vehicle photos
Sign Up to Drive →
Your Driver Dashboard

Your Driver Dashboard

Everything you need is in one place.

🟢

Status

See whether you're Online or Offline.

Readiness

Check whether any required photos or documents are missing.

Go Online

Start or stop receiving jobs with one tap.

🗺️

Live Map

See pickups, destinations, and your active route.

💰

Earnings

Track today's earnings and completed jobs.

🗂️

Driver Tabs

Access: Earnings · History · Pay · Profile

Driving Day to Day

Driving Day to Day

🟢

Go Online

Go online when you're ready to work.

🔔

Accept a Job

See the pickup, destination, and fare before accepting.

🗺️

Navigate

Follow the route to the customer.

📍

Update the Trip

Mark each stage: Arrived → Started → Completed

🔢

Verify the PIN

Use the 4-digit PIN before starting a ride or completing a handoff.

💬

Contact the Customer

Use in-app chat or available contact options when needed.

From Offer to Completed

From Offer to Completed

01

Offer

A new request appears with the trip details.

02

Accept

Accept the job and head to pickup.

03

Arrive

Mark yourself as arrived.

04

Verify

Confirm the customer's PIN and start the trip.

05

Complete

Finish the trip and record the payment.

Four Ways to Earn

One Account. Four Ways to Earn.

🚕 Rides

Accept passenger trips and navigate from pickup to destination.

🍽️ Food

Collect restaurant orders and deliver them to customers.

🛒 Grocery

Pick up grocery orders and complete verified handoffs.

📦 Courier

Deliver documents, parcels, and packages.

All jobs appear through your ZIP.GY Driver Dashboard.

Earnings & Payments

Earnings & Payments

💰

Earnings

See your current earnings and trip-by-trip breakdown.

📜

History

Review completed jobs, routes, and fares.

🧾

Pay

See payment totals by method.

👤

Profile

Manage your driver information, vehicle, and documents.

Getting Paid

📲

MMG

Add your verified MMG number where supported for driver payouts.

💵

Tips

Tips received through supported ZIP.GY flows belong to the driver.

🎯

Earnings Goal

Set a daily target and track your progress.

📈

Weekly Progress

See your trips and earnings across the week.

Improve Your Performance

Improve Your Performance

Ratings

See passenger feedback and your current rating.

Acceptance

Track how often you accept available offers.

📊

Analytics

Review your trips, earnings, and busy periods.

🕒

Shift Tracking

See how long you've been online.

🎁

Referrals

Invite eligible drivers through the ZIP.GY referral program.

Driver Safety

Driver Safety

🆘

SOS

Use the SOS button during an active trip to share your location and trip details with your selected emergency contacts and ZIP.GY's Safety Desk.

🔢

PIN Verification

Confirm the correct passenger or delivery recipient.

📍

Live GPS

Your live location helps passengers track the trip and supports trip records.

📜

Trip History

Every completed job creates a record in your account.

Keep Your GPS Working

If a passenger says your vehicle looks frozen on their map:

  • Keep ZIP.GY open while driving
  • Keep location services enabled
  • Turn off battery restrictions for ZIP.GY
  • Use the in-app navigation where possible
  • Avoid locking or closing the app during an active trip
View GPS Help
Need Help?

Need Help?

🚗

Trip Problem

Get help with an active ride or delivery.

💰

Payment Problem

Get help with earnings or payouts.

📄

Account Problem

Get help with documents, verification, or login.

Contact Driver Support

Driver support is available daily, 6am–11pm Guyana time.

Ready to Drive?

Open your Driver Dashboard and go online.

Open Driver Dashboard